Workforce management – task management and tracking
When business is really small, it is not that complicated to manage tasks, employees and schedules. After all, there are few employees doing the tasks and 1-2 managers managing them. But as the business grows and demand rises so does the number of employees and the number of tasks. It quickly becomes a tedious chore to manage the entire operation and track an endless list of variables that will impact the organization’s efficiency and revenue. This is where you need a good workforce management solution to help you manage a particular project or multiple projects.
What is Workforce management?
It is a solution that helps you create processes to ensure you stay on track with the list of tasks assigned to a workforce to achieve increased productivity.
Following are few tools to successfully implement workforce management solutions:
- Collecting data: The most important tool in the workforce management solution is data collection. It allows to place performance indicators and help track various aspects of a project like the tasks, employees and tools
- Workload forecasting: The time tracking tool is used to analyze how much time is spent on a particular task to predict the time taken for future tasks and how to schedule them
- Track staff requirements: This tool helps in understanding the employee requirement for a project based on the tasks and also estimates if additional hiring is required
- Building Schedules: This tool goes through the list of requirements for a project to facilitate effective decisions in the form of tasks and these tasks can then be assigned individually to employees.
- Assessing employee performance: This tool helps to track employee performance on a given task to analyze the employee caliber and capabilities. Accordingly, decisions can be taken related to assigning tasks or conducting training of employees.
Benefits of workforce management:
- Optimization and efficiency: One of the most important benefits of such a solution is how it allows managers to effectively optimize operations. The workforce management solution trims out the required data so that tasks and schedules can be engaged seamlessly.
- Simplifying tracking jobs: This allows managers and stakeholders to sort out the inefficiency among employees. Based on these results employees can be trained or new employees can be hired for a particular project. This enables high employee productivity in a project.
- Mobile access for the managers: A mobile workforce management solution helps you keep the project and operations data in sync to all devices placed in house or remotely with managers. This allows flexibility in managing tasks from anywhere and also in keeping track of operations anytime.
- Ability to customize: A good workforce management solution will allow you to customize depending on the scale of the project and organization’s needs keeping all older records unchanged in a single place.
- Scalability: A well managed company always attains growth and to support this growth, workforce management allows ease of scalability.
The workforce management solutions are available easily in this era of digitization and advanced technologies but they cover a large spectrum of demands. Selecting a requirement specific solution to manage your workforce gives optimum results instead of a generic solution serving multiple traits. With so many options and choosing these options without understanding the organization requirements can be a daunting experience.
We at Nuage have the expertise of working with numerous clients in establishing their workforce management infrastructure including building custom solutions.
Our experts will collaborate with your team to understand the organization requirements. Whether you work on a single project or multiple projects with a ton of tasks, we’ve got you covered with platforms like salesforce which provide a dynamic range of workforce management tools.
Interested to transform your operations contact us at info@nuagebiz.tech