Approaches:

There are many approaches by which Salesforce can be integrated to other third-party systems:

1. Direct Integration – Direct integration can either be done via custom development using REST or SOAP API or also using Salesforce connectors such as Salesforce-to-Salesforce connectors.
2. Middleware – There are popular middleware like Informatica or Mulesoft that are generally used when multiple systems are to be integrated with Salesforce and API limits are of concern. These Middleware can be custom developed as well which are typically hosted on AWS or Heroku platforms.
3. App Based – We can also help you with Integration of apps from Salesforce AppExchange to be integrated with your Salesforce org.

Use Cases:

1. Salesforce to ERP Integration – This is one of the most common use cases where Salesforce is directly integrated with your Enterprise Resource Planning (ERP) software. Salesforce to ERP integration helps you with:
   • Better align front office and back office and directly place order from ERP.
   • Have complete view of Order Status, Shipment, Information, Invoices, payments etc.
   • Keeping Products and Prices in sync.
2. Accounting Software Integration
   • Integration with Accounting Software like Quickbooks, Zoho Books, Xero and etc.
   • Reduce multiple entries or data loads.
   • Have better control over invoicing and payment collection.
3. Ecommerce Platforms Integration – Salesforce can easily be integrated with ecommerce platforms like Shopify, Magento, WooCommerce, OSCommerce and etc. to help store information about customer information, order information or inventory information and etc.
4. Email & Calendar Integration – With capability to integrate Salesforce with popular Email and Calendar services like Outlook, Office 365, Gmail, Zoho Mail and etc. you can have significant improvement in your day to days tasks without switching between different applications.

Here at Nuage, we offer a thorough expertise in Salesforce AppExchange Services. Our experts can help your innovative idea take shape into a robust, scalable and bug free AppExchange Product.

Why Salesforce AppExchange?

AppExchange was launched as a global online marketplace for 3rd-party applications which utilize and run on the Force.com platform. Vendors can list their products as free or on a one-time/monthly/yearly subscription basis.

Now, the big question: why should you opt to list your Product on AppExchange? – The ecosystem currently has 5000+ listed applications having 6 million+ installs. This enormous reach ensures your visibility to a wide array of audience.

How Can We Help?

Our experts will work with you at every step of the process ensuring the quality of the product as well as verifying that all the business requirements are met. Our AppExchange Services include the following:

• App Consultation: We will help you to prepare a complete roadmap of your product.
• App Development: Your idea will be remodeled into a robust mobile-ready Lightning App.
• Lightning App Conversion: We will make your existing apps Lightning compatible.
• Publishing: We will help you publish your apps on AppExchange marketplace.

Our Salesforce AppExchange experts at Nuage are completely unstoppable who have helped publish 10+ AppExchange products from scratch. Our experts have in-depth knowledge of various domains and follow an Agile development approach with frequent quality checks which help achieve a bug free product with smooth user experience.

1. Implementation & Customization consulting

   We at Nuage provides you with best consultation for Salesforce implementation and customization. Whether you are planning a new setup or configure or customize a live org, we have the best consultant and developers on board to design your unique journey. All our developers are certified and have in-depth knowledge in each and every sphere of Salesforce world.

2. Performance improvement consulting

   In most cases Salesforce platform is not optimum utilized or there is a lot customization which creates a lot of technical dept which results in losses instead of filling your pockets with huge potential profit. We at Nuage make use of our on-board experts to analyze and optimize your org, help you get rid of unnecessary customization by replacing those with OTB (out-of-the box) features that Salesforce recommends.

3. Data Migration & Integration Consulting

   Who doesn’t want the data to be well organized and updated? Whether you are already using salesforce or you want your data to be migrated from different other systems to be migrated to your Salesforce org, we are the one stop solution. With expertise in Salesforce-to-Salesforce org merge and data migration from any other system, we can help you to migrate all your data into your Salesforce org. We also ensure that the data quality is maintained and also take care of duplicate data at the same time.

4. Integration Consulting

   Our certified Salesforce consultants can help you integrate your Salesforce org with multiple systems. Be it be Mulesoft or Informatica for integrating multiple systems together or integrating Salesforce with marketing tools like Pardot, Marketing Cloud etc. or with Telephony tools like RingCentral, Awaya, etc. or with email or calendar tools like Gmail, Office 365, Zoho mail, we know it all.

Lightning is the future in the vast world of Salesforce. We at Nuage are experts in fresh lightning Experience Setup and development, smooth classic to lightning conversion.

Lightning Aura components: Aura is a UI framework for creating highly reusable bundles of resources, knows as Aura components which can we used for multiple projects, reducing the development time. Aura components overcome the shortcoming of the standard UI components by having the ability of being customized as well as reusable to suit the modern business requirements. These components are more robust, fast and high performance as compared to the legacy Visual Force framework.

Lightning out: Lightning out lets you extend lightning Apps to external containers, this means that the lightning out components can be inside a salesforce Visual Force page or Heroku or any external site or any public site or community page. Your lightning components will become more powerful using lightning out as it opens many new possibilities across domains and manage interactions between the components and the app directly in the DOM. Client side JavaScript manages and controls the UI and makes call to the server side only when necessary. This makes the application utilize the server, browser and networks very smartly giving you the best out of these.

Lightning Web components: Lightning Web components are custom HTML elements built using HTML and advanced JS. LWC are lightweight components as they use native features of the web and hence, they are exceptionally fast in terms of performance. LWC ensures optimizes rendering of components and finest level of abstraction with them. We at Nuage not only create large and scalable enterprise apps but also leverage powerful techniques like custom elements, templates, shadow DOM, decorators, modules, and more.

Why Lightning?

Use of lightning accelerates product performance and we at Nuage Biz Tech provide you completely reusable components and innovative & intuitive solutions to accelerate your business and also, help you with necessary training to your end-users for using this extremely fast and millennial platform. Our expert developers deliver rich components which can be used in salesforce mobile app, lightning experience and communities. Lightning components are responsive and support the latest in browser technology such as HTML5, CSS3, and touch events. The end user spends less time searching for records or information and more time selling and generating new business. Our salesforce experts can help your business by preparing your business for lightning fast operations, higher productive leads, Quick and accurate data for making informed decision and faster and smarted workflows.

In today’s time, it is highly improbable that a business can thrive without online presence. Every company needs constant communication with their clients and partners to improve their product. Community portals have become an essential part in both sales and service lifecycles. Our experts at Nuage can help you fully utilize the power of Salesforce Community Cloud to set up and deploy a highly functional and well-designed online community.

What is Salesforce Community Cloud?

Community Cloud is a part of the Salesforce platform which gives businesses the tools to create branded online community portals. These communities can be created for connecting with customers, external partners and internal employees. Customer communities can be used to support their customers by providing help articles and also to get feedback from them. For companies with B2B business, partner communities can be used for qualifying leads, managing inventory, tracking revenue and providing product information and training material. And internal employee communities can be a place for discussion and collaboration between employees, as well as resources for HR and IT information.

The Salesforce Communities are branded spaces for your employees, customers, and partners to connect. The community can be customized to meet the business needs and are a great way to share information and collaborate with people outside your company who are key to the business processes, such as customers or partners.

We, here at Nuage have done various projects in Community Cloud and have large experience in implementing the communities from scratch to customizing them based on the requirements.

Types of Salesforce Communities

There are 3 main types of Salesforce Communities:

• Partner Communities
• Customer Communities
• Employee Communities

Partner Communities are information hubs that let resellers and sales teams login and collaborate together. They can access important relevant data that can speed up the selling process which leads to more closed deals. They will be having the real time data at all times to make correct and informed decisions.

Customer Communities are self-service portals through which customers can get answers to their questions via relevant articles, documentations, Fs sections, discussions with other customers, and customers can also send their queries by filling up forms.

Employee Communities are internal websites where employees can login and connect with each other. This provides them with a single space to share files, manage projects, and access various documentations and announcements.

Why should you use Salesforce Communities?

Communities are a powerful part of the Salesforce ecosystem. These are highly customizable online portals which can give a tremendous boost to any business.

Audience Centric Branded Communities can help you to give your users an immersive experience of your band. Salesforce Communities can be customized to cater to different audience pools helping you maintain a strong online presence.

Employee Productivity and Engagement can be driven through Salesforce Communities. Different teams can be grouped according to various aspects of their work and can access the relevant project information to work coherently. Salesforce Chatter tab can be incorporated in this to provide feed view for the employees.

Power of Salesforce Automation can be used in Communities to vastly improve the efficiency of various processes and minimize manual intervention in between.